On-Board Courier (OBC) Services

WHEN EVERY
MINUTE MATTERS

For urgent, sensitive and high-value shipments,

Our dedicated On-Board Couriers personally accompany your cargo on the next suitable commercial flight

From collection through to final delivery.

When failure isn’t an option, we take control.

A simple green clock icon showing the time as 3.00.

RAPID RESPONSE

Courier deployment at short notice

A green tick inside a green shield outline on a light grey background, symbolising security or verified protection.

DIRECT SUPERVISION

Personally accompanied
throughout transit

Global coverage across 150+ countries

GLOBAL COVERAGE

Door-to-door
solutions worldwide

A green clock graphic with 24 in large numbers and HOURS below, symbolising 24-hour availability or service.

Operations support around the clock

Direct, Hand-Carried Delivery —
Maximum Control, Minimum Delay

Our On-Board Courier (OBC) service is designed for urgent, high-value and time-critical shipments that cannot wait for standard freight services.

A dedicated courier personally accompanies your shipment from collection through to final delivery, providing close supervision, fewer handling points and regular milestone updates throughout the journey. Customers can also access real-time shipment updates through our online tracking portal.

From critical aircraft parts and production components to medical devices and urgent pharmaceutical shipments, we deliver when every minute matters.

When You Need On-Board Courier

When Time-Critical Really Means Critical

AOG response within 15 minutes

Aircraft on Ground
(AOG) situations

Green line drawing of a person wearing a cap and shirt, holding a rectangular parcel with both hands, suggesting a delivery or courier service.

Production line
stoppages

Delivery

Urgent medical or
pharmaceutical shipments

Green line icon of a delivery lorry with motion lines and a clock, symbolising fast or express shipping.

High-value or
sensitive goods

Not Delivered

Missed connections or
failed shipments

Documents Security

Confidential or
secure documents

When You Need On-Board Courier

Senior-Level Control — Not Just a Courier

Immediate

Immediate response and route planning

Hand Selected

Hand-selected experienced couriers

Real Time

Real-time updates throughout the journey

Airline Booking

Direct airline booking and monitoring

Door To Door

Full door-to-door coordination

24/7 operations

24/7 operational support

Onboard courier collecting shipment at airport terminal for hand-carry delivery

How It Works - Fast, Controlled, End-to-End

A

Assess

We evaluate urgency, cargo size, and routing requirements

C

Create

We source the OBC and flight plan

T

Tailor

Solution designed around your exact shipment

I

Inform

Full transparency and real-time updates

O

Operate

OBC is deployed and actively managed

N

Navigate

We adapt instantly to any changes

What You Avoid With OBC - The Cost of Getting It Wrong

The Cost of Getting It Wrong

AOG response within 15 minutes

Aircraft-on-ground delays

Production Line

Production line stoppages

Hot Temperature

Temperature excursions

Expired

Missed vessels, projects or deadlines

Penalty

Financial penalties

Reputation Loss

Damaged reputation

Recent OBC Movements

Why Companies Trust Scanlon Freight

Delay

When a shipment is already late

Failed

When other providers have failed

Deadline

When timing is critical

Visibility

When visibility and control matter

Compliance

When compliance cannot be compromised

FAQ Section

What is an On-Board Courier (OBC) ?

An On-Board Courier (OBC) is a dedicated courier who personally accompanies a time-critical shipment on a commercial flight. Also known as hand-carry delivery, the service keeps the consignment under direct supervision during transit, minimising handling and transfer points for fast, secure delivery of urgent, high-value or sensitive goods.

An On-Board Courier (OBC) shipment can often be collected and placed on the next suitable commercial flight within hours. Door-to-door delivery may be completed the same day or the following day on many routes, depending on collection time, flight availability, customs clearance and the final destination. Because a dedicated courier personally accompanies the shipment, delays caused by standard cargo handling and transfer processes are minimised.

An On-Board Courier can transport urgent, high-value, sensitive or irreplaceable goods that meet airline, customs and security requirements. Common OBC shipments include critical automotive and aerospace parts, electronics, prototypes, legal documents, production components, medical devices and approved medical samples. Acceptance depends on the shipment’s size, weight, packaging, dangerous-goods classification and any import or export restrictions.

An On-Board Courier shipment is monitored from collection through to final delivery using direct communication with the courier and the operations team. Customers can receive milestone updates at collection, airport check-in, boarding, departure, arrival, customs clearance and final handover, together with proof of delivery. Flight tracking and live location updates may also be available, depending on the service and route.

Before publishing, make sure the references to same-day delivery, medical samples, customs support and live location tracking accurately reflect the services your company provides.

Speak to a Time-Critical Specialist Now

If your shipment can’t wait, neither do we.

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Our Office

Haleworth House, Tite Hill,
Egham, Surrey, TW20 OLR,
United Kingdom

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