Contact Us
If you have any questions, feedback or concerns, please feel free to reach out to the Scanlon Freight team, we are always happy to help you.
Contact Info
Our Office
Haleworth House, Tite Hill, Egham, Surrey, TW20 0LR, United Kingdom
Open Office Hours
M-F: 9am – 6pm
Our team are on call 24/7 for out of hours requests
Get in Touch
sales@scanlon-freight.co.uk
+44 (0)208 713 0100
Call: +44 (0)208 713 0100
We can’t wait to take ACTION on your project!
Get In Touch
Frequently Asked Questions
What information do you require to get a quote?
- Pieces, weight and dimensions of the shipment
- INCO terms of shipment (EXW, FOB, DAP, DDP etc)
- Commodity of the goods being moved
- Collection & delivery address
- Ready date & delivery deadline
Do you provide insurance coverage while my goods are in transit?
Our general policy is standard freight liability insurance, which only provides a level of cover determined by the weight of the shipment, which in most cases does not cover the value of the product should there be a loss.
We do however provide enhanced liability insurance, which covers your shipment with a 110% loss of the CIF value of the shipment.
What documentation and further information will you require to arrange my shipment?
We will require the following to arrange your shipment.
- Contact name, phone and email address for the supplier at origin
- Commercial invoice for the goods being shipped
- Packing list detailing the final specifications of the freight
- Certificate of origin
Do I need to arrange for any licenses or export/import permits to send my goods?
You will need to ensure that you have registered for an Economic Operators Registration Identification (EORI), this is mandatory for any company exporting or importing goods in the UK. You can apply for this here if you haven’t already – https://www.gov.uk/eori
For further information you can download our customs compliance checklist here ………..
If my shipment consists of dangerous goods, can I still send them?
Yes, however, they would need to be packed professionally according to their method of transport.
We can provide you with a quote to arrange the re-pack of dangerous goods ready for air, sea or road.
Scanlon Freight HQ
Scanlon Freight HQ