Customs clearance is one of the most crucial steps in international shipping, and it can also be one of the most complex. Whether importing or exporting, one small error in documentation or compliance can result in costly delays, fines, or even cargo being seized. At Scanlon Freight, we’ve seen it all, and we’re here to help you avoid the common pitfalls. Here’s a breakdown of what can go wrong and how to stay one step ahead.
Incomplete or Incorrect Documentation
The Risk:
Missing invoices, incorrect commodity codes, or incomplete packing lists can stall shipments at the border.
How to Avoid It:
Always ensure your commercial invoice includes the correct Incoterms, detailed product descriptions, values, and HS codes. Use a customs clearance checklist to double-check every document before shipping. Partnering with a freight forwarder who pre-verifies your documents (like us!) is a smart move.
Misdeclared Goods
The Risk:
If goods are incorrectly declared, undervalued, or classified under the wrong HS code, you may face fines, investigations, or seizure of goods.
How to Avoid It:
Make sure the correct tariff classification is used and that product descriptions match the actual goods. It’s also essential to declare the true commercial value, even if goods are samples or promotional items. Need help with classification? Our customs team is on hand to support you.
Delays Due to Missing EORI or Import Licences
The Risk:
Without an Economic Operator Registration and Identification (EORI) number or the necessary licences, your goods can’t legally be imported or exported.
How to Avoid It:
Register for your EORI number well in advance of any shipments. For restricted goods (e.g. chemicals, pharmaceuticals, or food), check if you need a licence or special documentation. We can help you assess your product’s requirements before it leaves the warehouse.
Paying the Wrong Duties and Taxes
The Risk:
Overpaying eats into your profit margin. Underpaying can lead to penalties.
How to Avoid It:
Understanding the Rules of Origin under trade agreements (such as UK-EU TCA) can reduce or eliminate duties on qualifying goods. Make sure you’ve got the right documentation in place to prove origin. Our team regularly advises customers on how to assess and apply these rules effectively.
Lack of Communication With Freight Forwarders or Agents
The Risk:
Customs delays often stem from a lack of coordination between parties. If the forwarder, consignee, or customs agent doesn’t know what’s coming or when, the process falls apart.
How to Avoid It:
Keep everyone in the loop. Share pre-alerts, document packs, and delivery instructions ahead of time. At Scanlon Freight, we use proactive communication and status updates to keep our customers and partners informed at every stage of the shipment.
Customs Clearance Can Go Wrong But Not If You Focus On The Right Things
Customs clearance doesn’t need to be a minefield. With the right preparation and the right logistics partner, you can breeze through the process. At Scanlon Freight, we pride ourselves on helping clients stay compliant, efficient, and stress-free.
If you’re facing challenges with your customs processes or want a second opinion on your documentation, get in touch – we’re always happy to help.
