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Case study

Qanot Sharq Aviation Logistics Case Study

Supporting a fast-growing airline with time-critical aircraft
parts, improving visibility, reducing delays, and ensuring
operations stay on schedule.

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Date

January 2024

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Client

Qanot Sharq LLC

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Solution

Aviation Logistics

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Sector

Airline

Qanot

Qanot Sharq

Real Time

AOG

Response within hour

Global coverage across 150+ countries

24/7

operations coverage

Significant

Significant

improvement in delivery reliability

Consistency

More Consistent

And controlled freight costs

Full Visibility

Full Visibility

Across all shipments via ScanCloud

Achievement

THE CHALLENGE

Qanot Sharq operates a growing fleet of Airbus aircraft across 19 international destinations. With expansion came increasing pressure on their supply chain—particularly around sourcing and delivering critical aircraft components.

The airline faced several operational challenges:

  • Reliance on multiple freight forwarders across different regions
  • Limited visibility across shipments and delivery timelines
  • Delays in sourcing and moving AOG and routine aircraft parts
  • Rising and inconsistent freight costs
  • Lack of coordinated communication across suppliers and logistics partners

With key suppliers based in the UK and US, shipments to their engineering base in Tashkent were often fragmented, reactive, and difficult to control.In a time-critical aviation environment, this created risk to aircraft uptime and operational performance.

Idea

THE SOLUTION

Scanlon Freight implemented a dedicated, end-to-end logistics solution designed specifically for aviation requirements.

We introduced:

  • A single point of contact managing all shipments
  • Consolidation of suppliers and routing strategies
  • Tailored solutions across Routine, Critical, and AOG shipments
  • A structured, proactive logistics approach using our A.C.T.I.O.N. methodology

To improve visibility and control, we deployed ScanCloud, our web-based tracking and document platform, enabling:

  • Real-time shipment updates at every milestone
  • Automated notifications and proactive communication
  • Centralised access to key documents including customs paperwork and airway bills

This transformed the operation from reactive to fully controlled and transparent.

Achievement

THE RESULTS

The impact was immediate and measurable:

  • Improved visibility across all shipments and suppliers
  • Reduced delays on time-critical and AOG movements
  • More consistent and controlled freight costs
  • Streamlined communication with a dedicated account manager
  • 24/7 operational support ensuring continuity

Most importantly:

The client was able to stay focused on running a successful airline While Scanlon Freight managed the complexity behind the scenes

“Scanlon has been an exceptional partner in managing our air freight needs with unmatched professionalism, efficiency, and reliability.

Whether it’s routine shipments, critical deliveries, or AOG situations, they consistently deliver time-critical, solution-driven support—even in the most challenging periods.

Scanlon is our forwarder of choice for all air freight requirements, 24/7/365.”
Images
Fakhriddin Abdugafarov
Chief Procurement Officer, Qanot Sharq LLC
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Logo with two green geometric shapes forming an abstract S on the left, and the words SCANLON FREIGHT on the right, with SCANLON in green and FREIGHT in light grey.

Time-critical freight forwarding specialists, delivering tailored logistics solutions for Aviation, Cruise & Marine, Healthcare, Energy and Hi-Tech industries worldwide.

Our ACTION Methodology

Assess. Create. Tailor. Inform. Operate. Navigate.

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Get In Touch

+44 (0)20 8713 0100

Available 24/7 for urgent shipments

sales@scanlon-freight.co.uk

Haleworth House, Tite Hill, Egham TW20 0LR, United Kingdom

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