Whether you’re importing a small parcel or exporting a full container, customs clearance is a step you simply can’t skip. But what exactly is it – and why does it seem so complicated?
Let’s break it down and show you how to take the stress out of the process while saving both time and money on your next shipment.
What is Customs Clearance?
Customs clearance is the official process of moving goods across international borders. It involves preparing and submitting the correct documentation so that your goods can legally enter or exit a country.
Key steps in customs clearance include:
- Submitting a customs declaration
- Classifying goods using the correct HS code
- Calculating and paying duties, taxes, and VAT
- Complying with import/export regulations
- Gaining approval from customs authorities
Until customs clearance is completed, your goods can’t move forward – and delays can cost you time and money.
Why Customs Clearance Matters
Getting customs clearance wrong can mean:
- Costly delays
- Additional charges for storage or demurrage
- Penalties or fines
- Seizure or return of goods
That’s why it’s essential to get it right first time – and where working with an experienced freight partner like Scanlon Freight really pays off.

How to Save Time, Money & Stress
Here are some proven tips to make customs clearance a breeze:
1. Get Your Documents Spot On
Customs authorities rely on documents like your commercial invoice, packing list, and bill of lading. Mistakes or missing details (like wrong values or HS codes) can cause serious hold-ups.
Pro tip: We offer document pre-checks as standard. Avoid errors before they become problems.
2. Know Your HS Codes
Using the correct Harmonised System Code ensures your goods are classified properly and duties are calculated correctly. Wrong codes can trigger inspections or result in overpaid taxes.
Not sure which code applies? Our in-house customs experts can help classify your goods.
3. Understand Duties and Free Trade Agreements
Importing from the EU? Exporting to the US? You might qualify for reduced or zero tariffs under trade deals – if your goods meet the Rules of Origin.
We help clients identify savings opportunities and navigate the paperwork.
4. Use a Customs Approved Freight Forwarder
Scanlon Freight offers in-house customs clearance services across Air, Sea, and Road, so you’re not left chasing multiple providers. One team, one point of contact, one smooth process.
5. Plan Ahead
Many clearance delays are avoidable. Share your pre-alerts early, confirm your EORI number is active, and double-check if licences or special declarations are required (especially for restricted items).

Customs Clearance Does Not Need To Be Overwhelming
Customs clearance doesn’t have to be overwhelming. With the right partner, the process becomes efficient, transparent, and stress-free – and you avoid costly surprises along the way.
At Scanlon Freight, we handle the complexity so you don’t have to. Whether you’re new to global trade or managing a high-volume supply chain, we’re here to keep your shipments moving and your business growing.
Need support with your next import or export?
Let’s chat. Our friendly team is ready to simplify your next shipment.