How to Handle AOG Situations: 5 Ways Scanlon Freight Supports Airlines with Urgent Aviation Logistics

How To Handle AOG Situations

Written by Mark Scanlon

13 November 2024


Aircraft on Ground (AOG) situations are every airline’s challenge, demanding immediate solutions to prevent downtime and associated losses. In this guide, we’ll cover five key ways that Scanlon Freight supports airlines and aviation companies during AOG events, providing the expertise needed to handle critical avionic shipments quickly and reliably.

1. 24/7 Dedicated AOG Team

AOG situations don’t follow a nine-to-five schedule, and neither do we. Scanlon Freight’s dedicated AOG response team operates around the clock, ready to dispatch shipments any time, day or night. Our 24/7/365 service ensures that as soon as an AOG alert is raised, we’re on it—whether it’s Sunday at 1:30 AM or during peak holiday travel periods.

2. Fast and Secure Delivery of Avionic Parts

Specialist handling and secure transport are critical when shipping avionic parts. From engines to crucial electronic components, Scanlon Freight has over 20 years of experience handling high-value, complex parts that airlines depend on. With our air-ride fleet, we guarantee the safe delivery of these parts, minimising risk and ensuring your cargo reaches its destination in optimal condition.

3. In-House Customs Clearance

Navigating customs can be a headache during time-sensitive shipments, especially with complex regulations around aviation parts. Scanlon Freight provides in-house customs clearance services, covering everything from End Use and Inward Processing Relief (IPR) to Air Worthiness checks. With our customs expertise, we help prevent unnecessary delays, streamlining the process for faster delivery.

4. A Global Network with Local Support

Scanlon Freight’s extensive network of logistics partners ensures smooth service across the globe. Our partners are carefully chosen for their ability to provide high standards of service, even when a shipment transfers from one region to another. With this network, we can confidently deliver urgent parts to any destination, maintaining the same service quality throughout the journey.

5. Real-Time Tracking and Document Control

Knowing where a critical part is at any given time can make all the difference during AOG situations. Our BoxTrax portal provides real-time tracking and document management for easy shipment visibility and traceability. This added transparency allows airlines and MRO teams to plan repairs as soon as parts arrive, ensuring they’re back on schedule with minimal delay.

Conclusion

Managing AOG events requires a specialised approach, which Scanlon Freight provides with expertise, precision, and urgency. Our 24/7 AOG services, global network, and BoxTrax tracking portal ensure you’re supported every step of the way. If you’re in need of a reliable partner for aviation logistics, contact Scanlon Freight to see how we can keep your aircraft in the air and minimise costly downtime.

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