How to Handle AOG Situations: 5 Ways Scanlon Freight Supports Airlines with Urgent Aviation Logistics

How To Handle AOG Situations

Written by Mark Scanlon

13 November 2024


Aircraft on Ground (AOG) situations are every airline’s challenge, demanding immediate solutions to prevent downtime and associated losses. In this guide, we’ll cover five key ways that Scanlon Freight supports airlines during AOG events. We will share how we provide the expertise needed to handle critical avionic shipments quickly and reliably.

1. 24/7 Dedicated AOG Team

AOG situations don’t follow a nine-to-five schedule, and neither do we. Scanlon Freight’s dedicated AOG response team operates around the clock, ready to dispatch shipments any time, day or night. Our 24/7/365 service ensures that as soon as an AOG alert is raised, we’re on it. It does not matter whether it’s Sunday at 1:30 AM or during peak holiday travel periods.

2. Fast and Secure Delivery of Avionic Parts

Specialist handling and secure transport are critical when shipping avionic parts. From engines to crucial electronic components, we have over 20 years of experience handling high-value parts that airlines depend on. The Scanlon Freight air-ride fleet guarantees the safe delivery of these parts. It minimises risk and ensuring your cargo reaches its destination in optimal condition.

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3. In-House Customs Clearance

Navigating customs can be a headache during time-sensitive shipments, especially with complex regulations around aviation parts. Scanlon Freight provides in-house customs clearance services, covering everything from End Use and Inward Processing Relief (IPR) to Air Worthiness checks. With our customs expertise, we help prevent unnecessary delays, streamlining the process for faster delivery.

4. A Global Network with Local Support

Scanlon Freight’s extensive network of logistics partners ensures smooth service across the globe. Our partners are carefully chosen for their ability to provide high standards of service, even when a shipment transfers from one region to another. With this network, we can confidently deliver urgent parts to any destination, maintaining the same service quality throughout the journey.

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5. Real-Time Tracking and Document Control

The fact is that knowing where a critical part is at any given time makes all the difference during AOG situations. Our Scancloud portal provides real-time tracking and document management for easy shipment visibility and traceability. This added transparency allows airlines and MRO teams to plan repairs as soon as parts arrive, ensuring they’re back on schedule with minimal delay.

Taking Action With An AOG Event

Managing AOG events requires a specialised approach, which Scanlon Freight provides with expertise, precision, and urgency. 24/7 AOG services, global network, and Scancloud tracking portal ensure you’re supported every step of the way. If you’re in need of a reliable partner for aviation logistics, contact Scanlon Freight to see how we can keep your aircraft in the air and minimise costly downtime.

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